. How long does it take to receive the order after it is placed?
SKYLOONG never sell pre-built keyboard, all keyboard will be assembled and making quality controlled after place order. YES, Your keyboard is “FRESH BAKED”, That's why your order is expected to be shipped in around 3 working days.
On normal non-sale days, once your parcel is shipped:
For Standard Shipping, it takes about 10-20 working days for items to be delivered after it is shipped. The duration for transit is beyond our control. Skyloong does not arrange refunds for such cases. Please consider an upgrade to DHL Express or keep the waiting time in mind.
For Express Shipping, it takes about 3-7 working days for items to be delivered after it is shipped.
*Note:
· The days depend on your country and its customs procedure.
· Shipping methods and period might be affected and changed due to festive seasons, pandemic circumstances or other unforeseen circumstances.
2. Which countries do you ship to?
We are generally able to ship to most countries via DHL Express, and many countries via Standard Shipping. You may clarify with our team to see whether Standard Shipping is available to your country.